Restaurant Team Leader: Shift Supervisor

Jamba; Keizer (OR); Hybrid; USD 19,000 - 30,000; Full time

Job summary

Jamba in Keizer, Oregon is seeking a Team Leader to assist in daily restaurant operations and to act in the absence of the General Manager, upholding food quality, service, cleanliness, safety, and sanitation.

You will supervise shifts, balance FOH/BOH duties, monitor speed of service, address guest feedback, train staff, enforce uniform standards, ensure proper cash handling, and open or close the restaurant when needed. This hourly role emphasizes guest experience and teamwork.

Qualifications

• High school diploma or equivalent required.
• Prior experience in fast-service supervision preferred.
• Strong customer service and communication skills.
• Ability to manage multiple tasks during shifts.

Responsibilities

• Supervise shifts and maintain standards to ensure a smooth operation.
• Ensure guest satisfaction and handle feedback to resolve concerns.
• Assist in opening and closing procedures and daily cash handling.
• Oversee food safety, cleanliness, and safety protocols across FOH and BOH.
• Train new hires and reinforce company procedures and standards.

Skills

Shift supervision

Customer service

Team leadership

Cash handling

Education

High school diploma or equivalent

Job description

Jamba in Keizer, Oregon is seeking a Team Leader to assist in daily restaurant operations and to act in the absence of the General Manager, upholding food quality, service, cleanliness, safety, and sanitation.

You will supervise shifts, balance FOH/BOH duties, monitor speed of service, address guest feedback, train staff, enforce uniform standards, ensure proper cash handling, and open or close the restaurant when needed. This hourly role emphasizes guest experience and teamwork.