Restaurant Team Lead — Guest Experience & Operations

Jamba; Chandler (AZ); Hybrid; USD 18.000 - 25.000; Teilzeit

Zusammenfassung

Jamba in Chandler Fashion Center is seeking a Team Leader to support daily restaurant operations and step in for the General Manager when needed, upholding high standards of food quality, service, cleanliness, safety, and sanitation.

The role involves supervising shifts, balancing FOH and BOH duties, monitoring service speed, handling guest feedback, training staff, ensuring policy adherence, and opening/closing in absence of upper management.

Aufgaben

• Supervises daily shifts to ensure company standards, product quality, and cleanliness.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in the ongoing training of team members to ensure procedures are followed.
• Opens and closes the restaurant in the absence of upper management.

Jobbeschreibung

Jamba in Chandler Fashion Center is seeking a Team Leader to support daily restaurant operations and step in for the General Manager when needed, upholding high standards of food quality, service, cleanliness, safety, and sanitation.

The role involves supervising shifts, balancing FOH and BOH duties, monitoring service speed, handling guest feedback, training staff, ensuring policy adherence, and opening/closing in absence of upper management.