Restaurant Team Leader: Guest Experience & Ops

Jamba Juice; Scottsdale (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

Jamba Juice in Scottsdale, AZ is seeking a Team Leader to support daily restaurant operations and to direct shifts in the absence of the General Manager or Assistant Manager while upholding top standards of food quality, service, cleanliness and safety.

You will supervise both FOH and BOH, help manage labor and costs, monitor service speed, handle guest comments, train new and existing staff, enforce uniform policies, ensure cash handling procedures are followed, and assist with opening and

Qualifications

• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job description

Jamba Juice in Scottsdale, AZ is seeking a Team Leader to support daily restaurant operations and to direct shifts in the absence of the General Manager or Assistant Manager while upholding top standards of food quality, service, cleanliness and safety.

You will supervise both FOH and BOH, help manage labor and costs, monitor service speed, handle guest comments, train new and existing staff, enforce uniform policies, ensure cash handling procedures are followed, and assist with opening and