Team Leader

Jamba; Phoenix (AZ); Hybrid; USD 21.000 - 26.000; Teilzeit

Zusammenfassung

Jamba in Phoenix, AZ is seeking a Team Leader to support daily restaurant operations in the absence of management. You will supervise shifts, ensure quality, cleanliness, safety, and guest satisfaction while upholding company standards.

You will help train staff, manage front-of-house and back-of-house duties, monitor service pace, handle guest feedback, and assist with cash handling and opening/closing tasks as needed.

Aufgaben

• Supervises daily shifts to ensure standards, product quality, and cleanliness.
• Provides team members and guests with a positive experience and atmosphere.
• Manages FOH and BOH shift responsibilities to help control labor costs as directed.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in training team members, including new hires, on company procedures.
• Encourages adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Jobbeschreibung

Location: 2837 N 75th Ave. #F-4, PHOENIX, AZ, 85033

Position Overview: The Team Leader contributes to the success of the company through assisting in the daily operations of the restaurant. The Team Leader’s responsibility is to assist in directing the operation of the restaurant in the absence of the General Manager and/or Assistant Manager while maintaining the highest standards of food quality, service, cleanliness, safety, and sanitation. The Team Leader is also responsible for handling issues with team members, food suppliers, and guests directly then escalates them to the General Manager/Assistant Manager when necessary.

Key Areas of Responsibility:

• Supervises daily shifts to ensure company standards, product quality, and cleanliness are maintained.
• Provides team members, and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to help manage daily labor controls and costs as assigned by management.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Assists in the ongoing training of team members, including new hires as well as existing staff to make certain company procedures and processes are followed.
• Helps encourage adherence to uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Job Type: Hourly/Part-timeThis is for a position at a franchised Jamba location