Restaurant Team Leader: Guest Experience & Operations

Jamba Juice; Mesa (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

Jamba Juice is seeking a Team Leader at a franchised Mesa location to help direct daily restaurant operations and maintain high standards of food quality, service, cleanliness, and safety.

You will supervise shifts, support guest satisfaction, and assist in training and opening/closing duties, including cash handling and policy adherence. This is an hourly/part-time position at a franchised store.

Qualifications

• Prior supervision experience in a fast-paced environment is preferred.
• Strong customer service and communication skills.
• Ability to manage labor and costs across shifts.
• Familiarity with cash handling procedures.

Responsibilities

• Supervises daily shifts to ensure standards, product quality, and cleanliness.
• Provides team members and guests with a positive experience and atmosphere.
• Manages both FOH and BOH shift responsibilities to control daily labor costs.
• Monitors speed of service to ensure a positive guest experience.
• Assists with guest comments and complaints.
• Aids in ongoing training of team members and new hires.
• Enforces uniform policy and standards.
• Ensures proper cash handling procedures are followed.
• Opens and closes the restaurant in the absence of upper management.
• All other duties as assigned by management.

Skills

Team leadership

Guest service

Cash handling

Food safety

Training

Shift management

Job description

Jamba Juice is seeking a Team Leader at a franchised Mesa location to help direct daily restaurant operations and maintain high standards of food quality, service, cleanliness, and safety.

You will supervise shifts, support guest satisfaction, and assist in training and opening/closing duties, including cash handling and policy adherence. This is an hourly/part-time position at a franchised store.