Assistant Manager: Lead Teams, Delight Guests, Grow Fast

burgerking; Illinois; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Job summary

Burger King in Chicago, IL is seeking a restaurant supervisor to lead a fast-paced team and deliver outstanding guest service. You will develop leaders, train staff, and ensure operations meet quality standards while achieving financial goals.

The role requires a high school diploma, supervisory experience, and the ability to manage shifts, guest concerns, and team performance in a dynamic environment. Join a growing franchise with opportunities for advancement.

Qualifications

• High school diploma or equivalent required.
• Minimum 1–2 years of supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues per Burger King standards.
• Ability to motivate employees, resolve conflicts, and make hard decisions.
• Able to work all shifts: opening, closing, weekends and holidays.

Responsibilities

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—provides service that makes guests want to return.
• Administration—balance high-quality guest and employee experience with financial goals.
• Welcomes new team members and provides training needed for their job.
• Leads inspiring team huddles to motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of shift supervisors for next levels.
• Consistently thanks the team and celebrates success.
• Coaches brand service behaviors—train, observe, provide feedback and celebrate.
• Monitors Speed of Service to meet guest expectations.
• Ensures restaurant is welcoming and clean.
• Ensures product quality and operations standards are met.
• Partners with GM to create action plans to improve guest metrics.
• Reviews sales and scheduling to meet QSC standards.
• Ensures accuracy of daily numbers, cash handling and HACCP Logs.
• Reviews inventory for cost control.

Skills

Guest service excellence

Team leadership

Communication

Fast-paced environment

Education

High school diploma or equivalent

1-2 years supervisory experience

Job description

Burger King in Chicago, IL is seeking a restaurant supervisor to lead a fast-paced team and deliver outstanding guest service. You will develop leaders, train staff, and ensure operations meet quality standards while achieving financial goals.

The role requires a high school diploma, supervisory experience, and the ability to manage shifts, guest concerns, and team performance in a dynamic environment. Join a growing franchise with opportunities for advancement.