Restaurant Supervisor: Lead, Train & Elevate Service

Shake Shack; Hampton Bays (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Meal Discounts

Corporate discounts for travel, tech,/

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program from Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in New York State is seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional guest service, and lead a team in a high-volume environment.

You will train staff, coach for excellence, manage operating plans, and help promote the brand through local events and community engagement. This role emphasizes hospitality, safety, and financial awareness within a fast-paced setting.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume environment.
• Knowledge of restaurant operations, personnel management, purchasing, sanitation, and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on Shack operations.
• Motivate and manage team members to provide hospitality excellence.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant Management

Team Leadership

Coaching

Financial acumen

Food safety knowledge

Education

Food handler certification

Job description

Shake Shack in New York State is seeking an experienced Restaurant Manager to oversee daily operations, ensure exceptional guest service, and lead a team in a high-volume environment.

You will train staff, coach for excellence, manage operating plans, and help promote the brand through local events and community engagement. This role emphasizes hospitality, safety, and financial awareness within a fast-paced setting.