Restaurant Manager: Lead Teams, Elevate Service & Growth

Shake Shack; South Jamesport (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

401k Plan with Company Match

Paid Time Off

Parental Leave

Medical, Dental, and Vision Insurance

Job summary

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations and deliver outstanding guest experiences. You will train staff, guide the team, and uphold brand standards across service, safety, and quality in a fast-paced environment.

The role requires 2-3 years of management experience in a high-volume restaurant, strong leadership, and a solid grasp of financials. Benefits include competitive pay, meal discounts, and comprehensive insurance options.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Team leadership

Coaching & mentoring

Customer service

Operational planning

Education

Food handler certification

Job description

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations and deliver outstanding guest experiences. You will train staff, guide the team, and uphold brand standards across service, safety, and quality in a fast-paced environment.

The role requires 2-3 years of management experience in a high-volume restaurant, strong leadership, and a solid grasp of financials. Benefits include competitive pay, meal discounts, and comprehensive insurance options.