Restaurant Operations Leader & Team Coach

Shake Shack; Aquebogue (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Medical, Dental, Vision

401k

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter benefits

Flexible spending accounts

Development opportunities

Job summary

Shake Shack is seeking a Restaurant Manager in New York to oversee daily operations, train staff, and sustain exceptional guest service. You will lead a dynamic team, ensure compliance with health codes, and drive brand initiatives in the local community.

Ideal candidates have 2–3 years of high-volume restaurant experience, strong operations knowledge, and a passion for coaching teams toward excellence. Flexible hours and comprehensive benefits are offered.

Qualifications

• 2-3 years of restaurant management experience in high-volume settings.
• Strong knowledge of restaurant operations, including personnel management, food planning and sanitation codes.
• Aptitude for leading, coaching, and driving excellence at every level.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of Shack operations.
• Motivate and manage team members to provide the highest level of hospitality.
• Demonstrate leadership with coaching and pursuit of excellence.
• Develop and implement plans to promote the brand in the local community through events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Coaching

Guest service

Financial awareness

Flexibility

Education

Food handler certification

Job description

Shake Shack is seeking a Restaurant Manager in New York to oversee daily operations, train staff, and sustain exceptional guest service. You will lead a dynamic team, ensure compliance with health codes, and drive brand initiatives in the local community.

Ideal candidates have 2–3 years of high-volume restaurant experience, strong operations knowledge, and a passion for coaching teams toward excellence. Flexible hours and comprehensive benefits are offered.