Restaurant Manager: Growth, Training & Excellence

Shake Shack; Jamesport (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay and Bonuses

Meal Discounts

Corporate discounts

Medical, Dental, and Vision Insurance

Life and Disability Insurance

401k Plan with Company Match

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Job summary

Shake Shack in New York is seeking a Restaurant Manager to oversee daily operations, ensuring guest satisfaction, training staff, and leading hospitality excellence in a high-volume setting.

You will coach teams, implement brand initiatives, and promote Shake Shack in the local community through events, while ensuring sanitation and safety compliance. A strong customer-service mindset, adaptability, and flexible hours are essential.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership & coaching

Customer service

Job description

Shake Shack in New York is seeking a Restaurant Manager to oversee daily operations, ensuring guest satisfaction, training staff, and leading hospitality excellence in a high-volume setting.

You will coach teams, implement brand initiatives, and promote Shake Shack in the local community through events, while ensuring sanitation and safety compliance. A strong customer-service mindset, adaptability, and flexible hours are essential.