Restaurant Supervisor — Lead Service & Team Excellence

Marcus Hotels & Resorts; Omaha (NE); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Free meal each shift

Room discounts

Restaurant discounts

Two for one movie coupons

Career growth opportunities

Early wage access

Paid time off

Flexible scheduling

Medical, dental, and vision insurance

401k with employer match

Job summary

The Omaha Marriott at the Capital District, part of Marcus Hotels & Resorts, seeks a Restaurant Supervisor to lead a high-energy dining team and uphold service excellence in our downtown Omaha location.

Responsibilities include front- and back-of-house supervision, staff training, monitoring quality, managing inventory and payroll, and promoting guest satisfaction while adhering to brand standards and hotel policies.

Qualifications

• Previous restaurant, hospitality or F&B supervisory experience preferred.
• Strong customer service skills and ability to handle challenging situations with diplomacy.
• Ability to read, write and communicate effectively in English.

Responsibilities

• Perform front- and back-of-house roles as needed (server, cashier, expeditor).
• Supervise staff and oversee department operations in the manager's absence.
• Support ongoing training to uphold service and brand standards.
• Monitor food quality, service, cleanliness, and sanitation across all areas.
• Manage inventory, orders, payroll and equipment costs.
• Build positive guest relationships and resolve concerns effectively.
• Utilize POS and restaurant systems for accurate transactions and reporting.

Skills

Hospitality supervisory experience

Bartending experience

Customer service skills

Reading and writing English

Multitasking

Staying for long shifts

Dexterous knife skills

Education

High school diploma or equivalent

Job description

The Omaha Marriott at the Capital District, part of Marcus Hotels & Resorts, seeks a Restaurant Supervisor to lead a high-energy dining team and uphold service excellence in our downtown Omaha location.

Responsibilities include front- and back-of-house supervision, staff training, monitoring quality, managing inventory and payroll, and promoting guest satisfaction while adhering to brand standards and hotel policies.