Restaurant Supervisor - Lead Hospitality & Guest Experience

ValorHospitality; Five Points South (AL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a Restaurant Supervisor in Birmingham, AL to lead shift operations, coordinate with the kitchen, and ensure exceptional service and compliance with company standards. You will hire and train staff, manage promotions, and drive guest satisfaction while safeguarding assets and profitability.

Ideal candidates have 2+ years in food/beverage, solid communication and leadership skills, and a hands-on approach to daily operations, sanitation, and safety.

Qualifications

• Two to Four-year college degree or equivalent education/experience.
• Minimum of two-year experience in the food and beverage industry.
• Requires basic knowledge of restaurant operations.
• Excellent oral, written and presentation skills.
• Ability to delegate, manage manpower and establish priorities.
• Listen effectively and communicate professionally.

Responsibilities

• Supervise shift operations in the restaurant and liaise with kitchen staff for smooth operations and safety.
• Supervise restaurant associates: interview, hire recommendations, scheduling, training, development and coaching.
• Create and implement promotions, displays, buffets to capture more local guests.
• Maximize bar profitability through portion control and accurate charges.
• Maintain sanitation standards and supervise equipment to protect assets and ensure compliance.
• Investigate guest needs and respond to inquiries to enhance guest experience and future sales.
• Update cash management system and generate reports for restaurant administration.
• May serve as manager on duty and handle special projects as assigned.

Skills

Hospitality basics

Oral & written comms

Presentation skills

Delegation

Staff management

Listening

Education

Two to Four-year college degree

Job description

Valor Hospitality is seeking a Restaurant Supervisor in Birmingham, AL to lead shift operations, coordinate with the kitchen, and ensure exceptional service and compliance with company standards. You will hire and train staff, manage promotions, and drive guest satisfaction while safeguarding assets and profitability.

Ideal candidates have 2+ years in food/beverage, solid communication and leadership skills, and a hands-on approach to daily operations, sanitation, and safety.