Restaurant Shift Leader - Guest Experience & Ops

ATH Hotel Company; Stati Uniti; In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Salary Daily Pay

Team Member Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Descrizione del lavoro

Valor Hospitality in the United States is seeking a Restaurant Supervisor to oversee shift operations, liaise with kitchen staff, and ensure guest satisfaction while meeting financial goals. The role requires a 2nd shift and weekend availability and a track record in hospitality service.

The position requires a 2–4 year college degree or equivalent, at least two years in food and beverage, and strong communication and leadership skills to coach staff and uphold service standards.

Competenze

• Two to four-year college degree or equivalent education/experience.
• Minimum of two-year experience in the food and beverage industry.
• Strong communication and leadership abilities.

Mansioni

• Supervise the shift operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.
• Supervise the restaurant associates; interview, recruit, schedule, train, develop, empower, coach and counsel, and conduct performance reviews.
• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
• Maintain sanitation standards and supervise maintenance of restaurant equipment to protect assets and ensure quality service.
• Investigate and resolve guest needs, inquiries, comments, and problems to enhance guest experience and future sales prospects.

Conoscenze

Oral communication

Written communication

Presentation skills

Team leadership

Time management

Formazione

Two to four-year college degree or equivalent

Descrizione del lavoro

Valor Hospitality in the United States is seeking a Restaurant Supervisor to oversee shift operations, liaise with kitchen staff, and ensure guest satisfaction while meeting financial goals. The role requires a 2nd shift and weekend availability and a track record in hospitality service.

The position requires a 2–4 year college degree or equivalent, at least two years in food and beverage, and strong communication and leadership skills to coach staff and uphold service standards.