Restaurant Shift Supervisor: Lead Teams & Ops

Avolta AG; Las Vegas (NV); On-site; USD 42,000 - 65,000; Full time

Job summary

HMSHost is seeking a Manager I (MGRI) to assist Branch management in tactically executing QSR or restaurant operations. The role ensures the restaurant is clean, staffed, and operates to high standards, following prescribed policies to guide decisions.

Key duties include opening/closing procedures, supervising daily activities, contributing to hiring decisions, maintaining orderly floor coverage, and ensuring safety and cash handling compliance.

Qualifications

• Requires a minimum of 2 years food and beverage, cash handling, and customer service experience.
• Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
• Actively ensures all associates take all mandated rest breaks and meal periods.
• Ensures display areas are appropriately clean, stocked, and visually appealing.
• Ensures all equipment is in good working order.
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
• Understands and performs all Health and Safety activities as specified in the Manager's Guide to Associate Health and Safety.
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Food & Beverage

Cash handling

Customer service

Supervisory experience

Job description

HMSHost is seeking a Manager I (MGRI) to assist Branch management in tactically executing QSR or restaurant operations. The role ensures the restaurant is clean, staffed, and operates to high standards, following prescribed policies to guide decisions.

Key duties include opening/closing procedures, supervising daily activities, contributing to hiring decisions, maintaining orderly floor coverage, and ensuring safety and cash handling compliance.