Restaurant Shift Manager I - Growth & Benefits

HMSHost; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Holiday pay

Meal and Transportation Benefits

401(k) retirement plan with company –

Company paid life insurance

Tuition reimbursement

Employee assistance program

Training and career growth

Referral program

Job summary

HMSHost is seeking a Manager I (MGRI) to support branch management in QSR or similar restaurant operations, ensuring a clean, ready-to-business environment, proper staffing, and high standards. You will apply policies to make decisions and oversee day-to-day activities across units.

The role requires experience in food service with supervisory exposure, strong organizational skills, and a focus on safety and customer satisfaction. On-site work across varying schedules is expected.

Qualifications

• Requires 2 years food and beverage, cash handling, and customer service experience.
• Requires 6 months supervisory or lead experience in a restaurant or production kitchen.
• Ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Responsibilities

• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures.
• Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale.
• Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit.
• Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered.
• Actively ensures all associates take all mandated rest breaks and meal periods.
• Ensures display areas are appropriately clean, stocked, and visually appealing.
• Ensures all equipment is in good working order.
• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times.
• Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM.
• Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
• Places orders for individual units, receives goods, processes invoices
• Ensures that the company has most current contact information for all associates working in the restaurant.

Skills

Food & beverage experience

Cash handling

Customer service

Job description

HMSHost is seeking a Manager I (MGRI) to support branch management in QSR or similar restaurant operations, ensuring a clean, ready-to-business environment, proper staffing, and high standards. You will apply policies to make decisions and oversee day-to-day activities across units.

The role requires experience in food service with supervisory exposure, strong organizational skills, and a focus on safety and customer satisfaction. On-site work across varying schedules is expected.