Restaurant Shift Supervisor - Guest Experience Leader

Anchor Point Management Group; Philadelphia (MS); On-site; USD 17,908 - 24,796; Full time

Job summary

Anchor Point Management Group seeks a Shift Leader to provide operational leadership in a restaurant setting. You will supervise staff, ensure service standards, and maintain high cleanliness and safety protocols.

Responsibilities include hands-on work, training teammates, handling opening/closing tasks, and maintaining quality across shifts. Must be 18+, with prior supervisory experience and strong communication skills.

Qualifications

• Must be at least 18 years old.
• Minimum of 6 months in a shift management or supervisory role.
• Legal right to work in the United States.
• Ability to work flexible hours.
• Basic math and reading skills.
• Solid oral and written communication skills.
• Good hygiene and reliable transportation.
• Positive, friendly attitude.

Responsibilities

• Greet customers and take orders.
• Prepare and package food and drinks to standards.
• Operate cash registers and process payments.
• Maintain restaurant cleanliness and sanitation.
• Assist with food prep and dishwashing as needed.
• Restock inventory and supplies.
• Ensure compliance with food safety regulations and policies.
• Promote new menu items and provide recommendations.
• Assist with opening and closing tasks.
• Manage shifts to ensure fair treatment and compliance with workplace laws.
• Provide coaching and feedback to team members.
• Report safety concerns to management and HR.
• Conduct daily food safety and prep audits.
• Monitor inventory and cash procedures.

Skills

Communication

Customer service

Time management

Team leadership

Education

High school diploma or GED

Job description

Anchor Point Management Group seeks a Shift Leader to provide operational leadership in a restaurant setting. You will supervise staff, ensure service standards, and maintain high cleanliness and safety protocols.

Responsibilities include hands-on work, training teammates, handling opening/closing tasks, and maintaining quality across shifts. Must be 18+, with prior supervisory experience and strong communication skills.