Restaurant Shift Supervisor — Flexible Hours & Growth

Red Robin; Owings Mills (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Flexible schedules

50% discount on Red Robin food

25% discount for family

Referral bonuses

Growth opportunities

Job summary

Red Robin is hiring a Shift Supervisor to oversee day-to-day restaurant operations during mid and closing shifts, reporting to exempt management. You will champion brand standards, ensure product quality, and deliver exceptional guest experiences while guiding a team of hourly staff.

The ideal candidate brings 1+ year of full-service restaurant experience, strong leadership, and a passion for hospitality. This role offers growth opportunities, competitive pay, and a dynamic team environment.

Qualifications

• Must be at least 21 years old.
• Minimum of 1 year full service restaurant experience preferred.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Business maturity and an ability to effectively supervise peers.
• Passion for the business and compassion for people.
• Highly energetic, self-motivated, goal oriented and dependable.
• Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills.
• Basic business math and accounting skills, and strong analytical/decision-making skills.
• Basic personal computer literacy.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays.
• Reliable transportation required.
• Serv Safe Certified preferred

Responsibilities

• Manage day-to-day restaurant operations during mid and closing shifts.
• Be an ambassador of Company & Brand Equity Standards and ensure guest satisfaction.
• Resolve guest issues and contribute to profit optimization and product quality and cleanliness.
• Lead and supervise peers to maintain high standards and teamwork.

Education

High school diploma or equivalent

Some college preferred

Job description

Red Robin is hiring a Shift Supervisor to oversee day-to-day restaurant operations during mid and closing shifts, reporting to exempt management. You will champion brand standards, ensure product quality, and deliver exceptional guest experiences while guiding a team of hourly staff.

The ideal candidate brings 1+ year of full-service restaurant experience, strong leadership, and a passion for hospitality. This role offers growth opportunities, competitive pay, and a dynamic team environment.