Restaurant Shift Manager: Lead Team to 5-Star Service

Taco-Bell; Pahrump (NV); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits – GED reimbursement

DailyPay

Job summary

Strong communication and a customer-first mindset are essential, with a focus on service quality, safety, and financial goals. This role is non-exempt and requires flexibility across shifts.

Qualifications

• Must be 18 years or older.
• 6 months to 1 year of restaurant experience with leadership across shifts.
• Health Card current according to state/local requirements.
• Basic math and reading proficiency.
• Must read, speak, understand, and write English.
• Reliable transportation.
• Must pass Criminal Background Check.
• ServSafe certification course and exam (or willingness to obtain).

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction is a top priority.
• Lead, coach, and motivate team members to succeed and maintain professional appearance.
• Train and develop individuals interested in leadership roles with constructive feedback.
• Serve as MIC and ensure adherence to company policies and standards.
• Assist upper leadership in achieving restaurant financial goals (P&L).
• Communicate issues to upper leadership as they arise.

Skills

Leadership

Customer service

Communication

Training

Problem solving

Time management

Health & safety

English proficiency

Job description

Strong communication and a customer-first mindset are essential, with a focus on service quality, safety, and financial goals. This role is non-exempt and requires flexibility across shifts.