Restaurant Shift Leader & Team Coach

Premier Restaurants Group; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

Church's Chicken is seeking a restaurant leader to coach and develop Team Members on shift to deliver an outstanding customer experience.

You will monitor service, product quality, safety, and policies, guide staff through training, and ensure attendance and proper procedures. This role requires a valid driver's license and the ability to work 35-40 hours weekly, including weekends, in a fast-paced restaurant.

Qualifications

• Excellent interpersonal skills and the ability to interact professionally with individuals at all levels.
• Basic computer skills.
• Ability to develop employees through training and counseling.
• Knowledge of labor cost reporting, P&L statements, operating statements, and other business-related reporting.
• Must have a valid driver’s license and proof of valid insurance.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church's menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for the preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products. Follows proper rotation and icing procedures.
• Always maintains professional and ethical leadership behaviors.
• Ensures on-time attendance by each employee for their shift.
• Performs other duties as assigned.

Skills

Interpersonal skills

Basic computer skills

Training and coaching

Conflict resolution

Positive work environment

Leadership

Policy implementation

Job description

Church's Chicken is seeking a restaurant leader to coach and develop Team Members on shift to deliver an outstanding customer experience.

You will monitor service, product quality, safety, and policies, guide staff through training, and ensure attendance and proper procedures. This role requires a valid driver's license and the ability to work 35-40 hours weekly, including weekends, in a fast-paced restaurant.