Shift Leader - Restaurant Team Coach

Cajun Funding Corp; Edinburg (TX); On-site; USD 17,909,000 - 22,042,000; Full time

Job summary

Church's Chicken is seeking a Shift Leader to guide Team Members on shift and ensure an outstanding customer experience. The role requires coaching, training, and development to uphold Cajun Operating Company policies and proper food safety and service standards.

Responsibilities include monitoring service quality, ensuring proper food preparation, managing cash handling and paperwork, and maintaining security and safety procedures.

Qualifications

• Must be at least 18 years of age.
• A high school diploma or G.E.D. is highly recommended.
• ServSafe® food safety training is highly recommended.

Responsibilities

• Monitors and ensures prompt, friendly, and courteous customer service.
• Monitors and ensures all Church’s menu products are prepared and served according to standard procedures.
• Ensures that prepared job assignments and activities are carried out by Team Members.
• Assists Team Members as necessary to prepare quality products, provide service, and maintain a clean restaurant.
• Demonstrates proper procedures for Team Members to follow.
• Ensures that safety and security policies and procedures are enforced.
• Monitors and performs opening and closing duties as required on the Shift Awareness Checklists.
• Follows and ensures the use of proper product procedures for preparation of all menu items.
• Follows procedures for receiving, handling, and storage of food products.
• Follows proper rotation and icing procedures.
• Maintains professional and ethical leadership behaviors at all times.
• Ensures on-time attendance by each employee for shift.
• Performs other duties as assigned.

Skills

Cash handling

POS system

Team leadership

Inventory management

Bank deposits

Shift certification

Driver's license

Education

High school diploma or GED

ServSafe training recommended

Tools

POS system

Job description

Church's Chicken is seeking a Shift Leader to guide Team Members on shift and ensure an outstanding customer experience. The role requires coaching, training, and development to uphold Cajun Operating Company policies and proper food safety and service standards.

Responsibilities include monitoring service quality, ensuring proper food preparation, managing cash handling and paperwork, and maintaining security and safety procedures.