Restaurant Shift Leader: Team Builder & Ops Coach

Harri; Independence (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Harri is seeking a Shift Leader to assist the General Manager and restaurant leadership in executing business goals and ensuring Crew and Team Leaders meet performance standards. This role collaborates with the Management Team to deliver quality service and drive profitability.

The candidate should bring 2–3 years of restaurant management or equivalent experience, with strong planning, communication, and problem-solving skills.

Qualifications

• Must have 2–3 years of restaurant management experience or equivalent education/experience.
• Excellent planning and time management skills.
• Strong team-building and problem-solving abilities.
• Analytical and organizational skills with ability to implement process improvements.

Responsibilities

• Assist General Manager or on-duty leader with management activities.
• Ensure crew and team leaders perform duties as described.
• Lead shift activities to maximize sales and control costs.
• Maintain adherence to company policies and procedures.
• Communicate effectively with internal and external contacts.
• Attend trainings and participate in meetings and webinars.
• Handle special projects as business needs shift.

Skills

Team building

Planning & time management

Analytical skills

Problem solving

Process improvement

Bilingual beneficial

Education

High School Diploma/GED

Job description

Harri is seeking a Shift Leader to assist the General Manager and restaurant leadership in executing business goals and ensuring Crew and Team Leaders meet performance standards. This role collaborates with the Management Team to deliver quality service and drive profitability.

The candidate should bring 2–3 years of restaurant management or equivalent experience, with strong planning, communication, and problem-solving skills.