Restaurant Shift Leader: Ops, Training & Service

Hunter Super Techs - TurnPoint; Lilburn (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a Shift Manager to oversee daily restaurant operations, open/close duties, and ensure quality and customer service. This first-level management role coordinates with the Restaurant Management team and leads Crew Members and Team Trainers to maintain standards and efficiency.

You will train using the DOP procedures, manage scheduling to meet coverage, resolve VOC issues, and uphold food safety with ServSafe preparation by training end.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age or older.
• 6+ months in restaurant, retail, or customer service.
• Willingness to work full-time and various shifts, including closing shifts.
• ServSafe certification by end of training.

Responsibilities

• Train, monitor, and reinforce food safety procedures to crew members.
• Act as Cash Manager, including setting up cash registers at open and verifying cash at close.
• Perform walk-throughs to ensure readiness to open/close and during rush periods.
• Supervise crew members and Team Trainers to maximize retention.
• Ensure quality, production and service standards and a safe work environment.
• Onboard new hires in Workday.

Skills

Customer service

Team leadership

Cash handling

Food safety awareness

Communication

Education

High School Diploma or GED

Tools

Workday

Cash register

Job description

Hunter Super Techs - TurnPoint is seeking a Shift Manager to oversee daily restaurant operations, open/close duties, and ensure quality and customer service. This first-level management role coordinates with the Restaurant Management team and leads Crew Members and Team Trainers to maintain standards and efficiency.

You will train using the DOP procedures, manage scheduling to meet coverage, resolve VOC issues, and uphold food safety with ServSafe preparation by training end.