Restaurant Shift Leader: Lead Teams & Guest Experience

Harri; Galveston (TX); On-site; USD 18,000 - 23,000; Full time

Job summary

Harri, based in Texas, seeks a Shift Leader to support management in achieving restaurant goals and supervising staff on shift. This role entails leading hourly team members, ensuring safety and quality, and performing administrative duties related to cash handling and audits.

The ideal candidate communicates well, has 6 months of restaurant experience, and holds a HS diploma or GED. Training and equal opportunity employment are highlighted in the description.

Qualifications

• At least 6 months restaurant experience.
• Must have good customer service skills and be able to perceive and react to the needs of others.
• Must have good written and oral communication skills.
• Ability to read company instructions, orders on screen/receipts and written materials.
• Ability to operate cash register, basic mathematical skills.
• High school diploma or GED equivalent required.
• Must pass Shift/Team Leader training and be certified.

Responsibilities

• Directs and supervises restaurant hourly team members on assigned shift to ensure product quality, operational efficiency, and optimum guest service.
• Assists in planning and supervising completion of all job task assignments and ensures adherence with safety, food safety and sanitation procedures.
• Utilize all company-training tools to provide hourly team members with training in all aspects of the restaurant operation.
• Assist the management team in maintaining restaurant equipment and facility per company guidelines; contacts General Manager to inform about needed repairs to equipment in restaurant.
• Performs regular administrative tasks including: Register and safe audits, deposit of company funds, proper accounting of restaurant funds, reporting of all guest and employee accidents.
• Attend regularly scheduled store, market and company meetings, training sessions and stay current with all federal, state and local certifications (alcohol, food safety, etc.).
• Recommend disciplinary action for hourly team members
• Monitors the interior/exterior cleanliness of the restaurant at all times and initiates clean-up as needed.
• Performs other related activities in accordance with policies and procedures as assigned by management.

Skills

Restaurant experience

Customer service

Written & verbal communication

Reading orders & instructions

Cash handling & math

Education: HS diploma/GED

Shift/Team Leader training

Education

High school diploma or GED

Job description

Harri, based in Texas, seeks a Shift Leader to support management in achieving restaurant goals and supervising staff on shift. This role entails leading hourly team members, ensuring safety and quality, and performing administrative duties related to cash handling and audits.

The ideal candidate communicates well, has 6 months of restaurant experience, and holds a HS diploma or GED. Training and equal opportunity employment are highlighted in the description.