Restaurant Shift Leader: Lead Team & Elevate Service

Ultipro; Bellflower (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Ultipro is seeking a Shift Leader to assist the General Manager and on-duty supervisor with management duties and to lead the restaurant team. You will ensure crew performance aligns with the business plan, deliver excellent service, and support sales growth.

The role requires 2–3 years of restaurant management experience, strong planning and communication skills, and reliable transportation. You will work with the management team to meet operational targets in a fast-paced setting.

Qualifications

• 2–3 years of restaurant management experience
• High School Diploma or GED required
• Excellent planning and time management skills
• Strong team building and problem solving abilities
• Must have reliable transportation and a valid driver's license

Responsibilities

• Provide quality product and customer service to ensure total customer satisfaction.
• Assist management and lead shift activities to maximize sales and control costs.
• Ensure compliance with company policies and procedures.
• Support training and development of Crew Persons and Team Leaders.
• Communicate effectively with internal and external contacts and participate in meetings.

Skills

Customer service

Team leadership

Communication skills

Time management

Problem solving

Education

High School Diploma or GED

Job description

Ultipro is seeking a Shift Leader to assist the General Manager and on-duty supervisor with management duties and to lead the restaurant team. You will ensure crew performance aligns with the business plan, deliver excellent service, and support sales growth.

The role requires 2–3 years of restaurant management experience, strong planning and communication skills, and reliable transportation. You will work with the management team to meet operational targets in a fast-paced setting.