Restaurant Shift Leader: Elevate Service & Team Performance

CKE Restaurants, Inc.; Houston (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

CKE Restaurants, Inc. seeks a Shift Leader to assist the General Manager or in-charge with management duties while guiding the restaurant management team to align with the business plan.

The role focuses on ensuring crew and team leaders meet expectations, delivering quality customer service, and supporting sales and cost control during shifts. Bi-lingual skills are a plus, and consistent participation in training is expected.

Qualifications

• Must have approximately two to three years of experience/education demonstrating knowledge of restaurant management.
• Excellent planning and time management skills are required.
• Team-building abilities are essential for supervising crew and leaders.

Responsibilities

• Assist General Manager or in-charge with management duties.
• Ensure crew and team leaders perform responsibilities per job description.
• Support efforts to maximize sales and control costs with shift leadership.
• Maintain compliance with company policies and procedures and reflect company values.
• Communicate effectively with internal and external contacts; participate in meetings and trainings.

Skills

Restaurant management

Planning & time management

Team building

Analytical skills

Problem solving

Education

High School Diploma/GED

Job description

CKE Restaurants, Inc. seeks a Shift Leader to assist the General Manager or in-charge with management duties while guiding the restaurant management team to align with the business plan.

The role focuses on ensuring crew and team leaders meet expectations, delivering quality customer service, and supporting sales and cost control during shifts. Bi-lingual skills are a plus, and consistent participation in training is expected.