Restaurant Shift Leader: Drive Service and Performance

Ultipro; Cookeville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Ultipro in Cookeville, TN is seeking a Shift Leader to assist the General Manager in overseeing daily restaurant operations and to ensure the team delivers quality products and service in line with the business plan. The ideal candidate has 2–3 years of restaurant management experience, strong planning and time management, plus team-building and problem-solving skills.

A high school diploma or GED is required, and reliable transportation is expected.

Qualifications

• 2–3 years of restaurant management or equivalent experience.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Strong team-building abilities.
• Good investigative and problem-solving capabilities.
• Ability to troubleshoot cash handling issues.
• Reliable transportation and phone access.

Responsibilities

• Assist the GM in managing daily restaurant operations.
• Lead shift activities to maximize sales and minimize costs.
• Ensure crew and team leaders meet job expectations.
• Model company values and communicate effectively with all contacts.
• Participate in training, meetings, webinars, and calls.

Skills

Planning & time management

Team building

Investigative & problem solving

Cash handling troubleshooting

Communication skills

Analytical & organizational

Process improvement

Education

High School Diploma or GED

Job description

Ultipro in Cookeville, TN is seeking a Shift Leader to assist the General Manager in overseeing daily restaurant operations and to ensure the team delivers quality products and service in line with the business plan. The ideal candidate has 2–3 years of restaurant management experience, strong planning and time management, plus team-building and problem-solving skills.

A high school diploma or GED is required, and reliable transportation is expected.