Restaurant Shift Leader: Elevate Service & Ops

Hardee's Restaurants, LLC; Waterloo (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Hardee's Restaurants, LLC is seeking a Shift Leader to support the General Manager and on-duty leadership in delivering the restaurant's business plan. You will supervise Crew Persons and Team Leaders, ensure quality service, and help manage daily operations.

Responsibilities include driving sales, controlling costs, training staff, and maintaining brand standards in a fast-paced environment. This role requires strong communication and problem-solving skills and reliable transportation.

Qualifications

• 2–3 years of restaurant management experience/education
• Excellent planning and time management skills
• Team-building abilities
• Investigative and problem-solving skills
• Ability to troubleshoot cash handling problems
• Reliable transportation, valid driver's license and proof of insurance
• Access to a telephone or reliable communication method
• Strong analytical and organizational skills with ability to implement process improvements

Responsibilities

• Assist the General Manager or on-duty PIC with management duties
• Lead shift activities and support the restaurant management team
• Ensure quality product and customer service for total satisfaction
• Help maximize sales and minimize controllable costs
• Follow all company policies and procedures
• Model company values and communicate effectively with contacts
• Attend training and participate in meetings/webinars
• Perform other duties or special projects as needed

Skills

Restaurant management

Planning & time management

Team building

Problem solving

Cash handling troubleshooting

Communication skills

Analytical thinking

Process improvement

Transportation & license

Education

High School Diploma/GED

Job description

Hardee's Restaurants, LLC is seeking a Shift Leader to support the General Manager and on-duty leadership in delivering the restaurant's business plan. You will supervise Crew Persons and Team Leaders, ensure quality service, and help manage daily operations.

Responsibilities include driving sales, controlling costs, training staff, and maintaining brand standards in a fast-paced environment. This role requires strong communication and problem-solving skills and reliable transportation.