Shift Leader: Elevate Service & Team Performance

Hardee's Restaurants, LLC; Highland (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Hardee's Restaurants, LLC is seeking a Shift Leader to assist the General Manager and on-duty supervisor with management duties. This role collaborates with the Restaurant Management Team to ensure alignment with the business plan and to monitor Crew Members and Team Leaders.

You will lead shift activities, deliver quality customer service, and work to maximize sales while controlling costs. The position requires strong planning, communication, and problem-solving skills, plus reliable

Qualifications

• 2–3 years of restaurant management experience.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Team-building and problem-solving abilities.
• Reliable transportation with a valid driver’s license and proof of insurance.
• Strong communication, both oral and written.

Responsibilities

• Assist the General Manager with management activities.
• Lead shift activities to maximize sales and control costs.
• Ensure crew and team leaders perform to standard.
• Comply with company policies and procedures.
• Provide quality customer service and resolve issues.
• Attend trainings and meetings; participate in special projects.
• Maintain open communication with restaurant team.

Skills

People management

Time management

Team building

Problem solving

Cash handling

Communication

Training adherence

Education

High School Diploma/GED

Job description

Hardee's Restaurants, LLC is seeking a Shift Leader to assist the General Manager and on-duty supervisor with management duties. This role collaborates with the Restaurant Management Team to ensure alignment with the business plan and to monitor Crew Members and Team Leaders.

You will lead shift activities, deliver quality customer service, and work to maximize sales while controlling costs. The position requires strong planning, communication, and problem-solving skills, plus reliable