Restaurant Shift Leader: Drive Service and Growth

Hardee's Restaurants, LLC; Caseyville (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Hardee's Restaurants, LLC is seeking a Shift Leader to assist the General Manager and on-duty supervisor with daily management and to support the Restaurant Management Team in executing the business plan. You will ensure crew members perform their duties and meet expectations in all areas of their job descriptions.

The role emphasizes quality product and customer service, with a focus on improving team performance, driving sales, and controlling costs while complying with company policies and

Qualifications

• Approximately 2–3 years of experience in restaurant management.
• High School Diploma or GED required.
• Strong planning and time management abilities.
• Proven team-building capability.
• Investigative and problem-solving skills.
• Cash-handling troubleshooting ability.
• Reliable transportation and valid driver’s license with insurance.
• Effective oral and written communication; flexible with on-site operations.

Responsibilities

• Assist the General Manager or on-duty Person In Charge with management activities.
• Lead shift activities to maximize sales and control costs.
• Ensure crew members perform duties and meet performance expectations.
• Uphold company policies and procedures.
• Model and promote company values.
• Participate in training and company meetings; stay current with industry trends.
• Communicate effectively with internal and external contacts.
• Perform other duties or special projects as needed.

Skills

Restaurant management

Planning & time management

Team building

Problem solving

Communication skills

Analytical skills

Education

High School Diploma/GED

Job description

Hardee's Restaurants, LLC is seeking a Shift Leader to assist the General Manager and on-duty supervisor with daily management and to support the Restaurant Management Team in executing the business plan. You will ensure crew members perform their duties and meet expectations in all areas of their job descriptions.

The role emphasizes quality product and customer service, with a focus on improving team performance, driving sales, and controlling costs while complying with company policies and