Restaurant Shift Leader - Drive Service & Team Performance

Hardee's Restaurants, LLC; Eldon (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Hardee's Restaurants, LLC is seeking a Shift Leader to support the General Manager and on-duty supervisor in daily restaurant operations. You will work with the Restaurant Management Team to ensure activities align with the business plan and that Crew Persons and Team Leaders meet expectations.

In this role you will drive quality, training, and performance, while helping maximize sales, control costs, and uphold company policies. Strong communication, planning, and problem-solving are essential.

Qualifications

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver’s license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant’s needs and maintains an open door policy
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

Responsibilities

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Skills

Restaurant management

Team building

Problem solving

Cash handling

Communication skills

Time management

Adaptability

Education

High School Diploma/GED

Job description

Hardee's Restaurants, LLC is seeking a Shift Leader to support the General Manager and on-duty supervisor in daily restaurant operations. You will work with the Restaurant Management Team to ensure activities align with the business plan and that Crew Persons and Team Leaders meet expectations.

In this role you will drive quality, training, and performance, while helping maximize sales, control costs, and uphold company policies. Strong communication, planning, and problem-solving are essential.