Restaurant Shift Leader - Elevate Service & Ops

Ultipro; Tar Heel (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

Ultipro in Tar Heel, NC is seeking a Shift Leader to support the General Manager or on-duty Person In Charge with management activities. You will work with the Restaurant Management Team to ensure alignment with the business plan and supervise Crew Persons and Team Leaders to meet expectations.

The role emphasizes delivering quality service, coaching staff, controlling costs, and participating in trainings and meetings.

Qualifications

• Two to three years of restaurant management experience or education.
• High School Diploma or GED required.
• Excellent planning and time management skills.
• Strong team-building abilities.
• Investigative and problem-solving skills.
• Ability to troubleshoot cash handling problems.
• Reliable transportation and valid driver''s license.

Responsibilities

• Provide quality product and customer service that delivers satisfaction.
• Assist management to maximize sales and minimize controllable costs.
• Lead shift activities and support restaurant management team.
• Adhere to company policies and procedures.
• Attend training and participate in meetings and webinars.
• Perform other duties as assigned.

Skills

Team building

Planning and time management

Analytical skills

Problem solving

Communication skills

Education

High School Diploma/GED

Job description

Ultipro in Tar Heel, NC is seeking a Shift Leader to support the General Manager or on-duty Person In Charge with management activities. You will work with the Restaurant Management Team to ensure alignment with the business plan and supervise Crew Persons and Team Leaders to meet expectations.

The role emphasizes delivering quality service, coaching staff, controlling costs, and participating in trainings and meetings.