Restaurant Shift Leader: Elevate Service & Profits

Ultipro; Greenville (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Ultipro in Greenville, SC is seeking a Shift Leader to assist the General Manager on duty with daily restaurant operations. You will work with the Management Team to ensure activities align with the business plan and that Crew Members and Team Leaders meet performance expectations.

The role emphasizes quality service, team development, cost control, and adherence to company policies. Strong planning, communication, and problem-solving skills are essential, along with reliable transportation and

Qualifications

• Must have approximately two to three years of restaurant management experience or education.
• High School Diploma/GED is required.
• Excellent planning and time management skills are mandatory.
• Team building skills are essential.
• Investigative and problem solving skills are required.
• Ability to troubleshoot cash handling problems.
• Reliable transportation, valid driver’s license and proof of insurance.
• Need a telephone or reliable communication method and open-door policy.
• Strong analytical and organizational skills with a focus on process improvement.

Responsibilities

• Consistently provides a quality product and customer service experience.
• Strives to improve skills and performance of Crew Persons.
• Supports efforts to maximize sales and profits while minimizing costs.
• Complies with Company policies and procedures.
• Models and encourages Company values.
• Communicates effectively with internal and external contacts.
• Attends training to stay current on industry trends.
• Participates in meetings, webinars and conference calls.
• Performs other duties and/or special projects as needed.

Skills

Planning & time management

Team building

Investigative & problem solving

Cash handling troubleshooting

Driver's license & insurance

Communication

Analytical & organizational skills

Process improvement

Education

High School Diploma / GED

Job description

Ultipro in Greenville, SC is seeking a Shift Leader to assist the General Manager on duty with daily restaurant operations. You will work with the Management Team to ensure activities align with the business plan and that Crew Members and Team Leaders meet performance expectations.

The role emphasizes quality service, team development, cost control, and adherence to company policies. Strong planning, communication, and problem-solving skills are essential, along with reliable transportation and