Restaurant Shift Leader: Elevate Service & Team Growth

Ultipro; Bladenboro (NC); On-site; USD 17,000 - 26,000; Full time

Job summary

Ultipro in Bladenboro, NC is seeking a Shift Leader to assist the General Manager with daily restaurant operations and lead the management team to ensure alignment with the business plan and high standards of guest service.

You will oversee crew performance, drive sales, manage costs, supervise cash handling, and ensure compliance with company policies while modeling values and maintaining open communication with staff and guests.

Qualifications

• 2–3 years of restaurant management experience or equivalent education.
• Strong planning and time management abilities.
• Team building, problem solving, and cash-handling skills.
• Reliable transportation and valid driver's license.
• Effective oral and written communication; willingness to train others.
• Analytical and organizational capabilities to identify improvements.

Responsibilities

• Assist General Manager with daily restaurant operations and shift leadership.
• Lead Crew and Team Leaders to meet job expectations and quality standards.
• Help maximize sales, control costs, and implement business plans.
• Ensure compliance with company policies and procedures.
• Model company values and maintain open communication with staff.
• Participate in meetings, trainings, and webinars; support special projects.

Skills

Leadership

Time management

Team building

Problem solving

Cash handling

Communication

Analytical skills

Organizational skills

Reliability

Education

High School Diploma or GED

Job description

Ultipro in Bladenboro, NC is seeking a Shift Leader to assist the General Manager with daily restaurant operations and lead the management team to ensure alignment with the business plan and high standards of guest service.

You will oversee crew performance, drive sales, manage costs, supervise cash handling, and ensure compliance with company policies while modeling values and maintaining open communication with staff and guests.