Restaurant Shift Leader: Team Growth & Service

Ultipro; Northern (KY); Hybrid; USD 17,000 - 21,000; Part time

Job summary

Hardee's is seeking a Shift Leader to support the General Manager on busy shifts, ensuring food quality, service standards, and smooth daily operations.

The role requires 2–3 years in restaurant management, a High School Diploma/GED, and strong planning, team-building, and problem-solving skills. On-site work with reliable transportation is expected to meet the restaurant's needs and maintain open communication.

Qualifications

• Must possess approximately two (2) to three (3) years of any combination of experience and/or education that demonstrates a commanding knowledge of restaurant management
• High School Diploma/General Equivalency Diploma (GED) required
• Must have excellent planning and time management skills
• Must have team building skills
• Must have investigative and problem solving skills
• Must have ability to troubleshoot cash handling problems
• Must have reliable personal transportation, a valid driver's license and proof of insurance
• Must have a telephone or other reliable method of communicating with the restaurant. Must be accessible to meet the restaurant's needs and maintains an open door policy
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results

Responsibilities

• Consistently provides a quality product and customer service experience that delivers total customer satisfaction
• Strives to improve the skills and performance of all Crew Persons
• Supports efforts to maximize sales and profits and minimize controllable costs by assisting management and leading work shift activities
• Complies with all Company policies and procedures regarding business and personnel practices
• Models and encourages Company shared values
• Demonstrates oral and written communication skills; communicates effectively with various contacts (internal and external)
• Attends training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

Skills

Restaurant management

Time management

Team building

Problem solving

Cash handling

Communication

Analytical skills

Process improvement

Policy compliance

Transportation

Education

High School Diploma/GED

Job description

Hardee's is seeking a Shift Leader to support the General Manager on busy shifts, ensuring food quality, service standards, and smooth daily operations.

The role requires 2–3 years in restaurant management, a High School Diploma/GED, and strong planning, team-building, and problem-solving skills. On-site work with reliable transportation is expected to meet the restaurant's needs and maintain open communication.