Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Fall River (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401k for eligible employees

PTO including vacation and sick days

Tuition reimbursement

Job summary

A fast-casual dining establishment in Fall River is looking for a Shift Lead to oversee restaurant operations and ensure excellent guest service. Responsibilities include maintaining the brand image, training team members, and complying with operational standards. Candidates must have a high school diploma or equivalent and at least 6 months of restaurant operations experience. This role involves working various shifts and maintaining a positive work environment.

Qualifications

• 6+ months of restaurant operations experience required.
• Must be at least 18 years old.
• Must complete Shift Lead training classes.

Responsibilities

• Ensure restaurant cleanliness and maintenance.
• Support General Manager in training team members.
• Interact with guests and resolve concerns.

Skills

Communication in English

Reading, writing, math skills

Fundamental computer/POS skills

Spanish comprehension

Education

High school diploma or equivalent

Job description

A fast-casual dining establishment in Fall River is looking for a Shift Lead to oversee restaurant operations and ensure excellent guest service. Responsibilities include maintaining the brand image, training team members, and complying with operational standards. Candidates must have a high school diploma or equivalent and at least 6 months of restaurant operations experience. This role involves working various shifts and maintaining a positive work environment.