Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Millbury (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision

401k for eligible employees

PTO including vacation and sick

Tuition reimbursement

Job summary

A popular restaurant chain is seeking a Shift Lead to oversee restaurant operations and ensure the delivery of excellent guest service. The ideal candidate should have at least 6 months of restaurant operations experience and a high school diploma. Responsibilities include maintaining brand standards, supporting the General Manager, and training team members. The position offers a competitive pay range of $17 - $19/hour, along with benefits like medical, dental, vision, and 401k for eligible employees.

Qualifications

• Must complete Shift Lead training classes, ServSafe certification is helpful.
• 6+ months of restaurant operations experience required.
• Ability to communicate in English; Spanish comprehension is helpful.

Responsibilities

• Maintain brand image through restaurant cleanliness and good service.
• Encourage team to deliver excellent guest service and food quality.
• Assist General Manager in training and operational standards.

Skills

English communication

Basic math skills

Customer service

Education

High school diploma or equivalent

Job description

A popular restaurant chain is seeking a Shift Lead to oversee restaurant operations and ensure the delivery of excellent guest service. The ideal candidate should have at least 6 months of restaurant operations experience and a high school diploma. Responsibilities include maintaining brand standards, supporting the General Manager, and training team members. The position offers a competitive pay range of $17 - $19/hour, along with benefits like medical, dental, vision, and 401k for eligible employees.