Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Marlborough (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision

401k for eligible employees

PTO (including vacation and sick)

Job summary

A leading restaurant chain in Marlborough is seeking a Shift Lead responsible for executing restaurant operations and ensuring an excellent guest experience. The ideal candidate has at least 6 months of restaurant operations experience and a high school diploma. Key responsibilities include overseeing cleanliness, managing team performance, and ensuring compliance with policies. Benefits include medical, dental, vision, and 401k for eligible employees, along with other perks such as tuition reimbursement.

Qualifications

• At least 6 months of restaurant operations experience is required.
• Must complete Shift Lead training classes.
• Spanish comprehension is helpful.

Responsibilities

• Oversee restaurant operations and maintain brand image.
• Ensure compliance with food safety and operational standards.
• Train team members and support the General Manager.

Skills

English communication

Basic reading and math skills

Customer service skills

Education

High school diploma or equivalent

Job description

A leading restaurant chain in Marlborough is seeking a Shift Lead responsible for executing restaurant operations and ensuring an excellent guest experience. The ideal candidate has at least 6 months of restaurant operations experience and a high school diploma. Key responsibilities include overseeing cleanliness, managing team performance, and ensuring compliance with policies. Benefits include medical, dental, vision, and 401k for eligible employees, along with other perks such as tuition reimbursement.