Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Wareham (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k for eligible employees

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A popular fast-casual dining chain is seeking a Shift Lead in Wareham, MA. The Shift Lead will be responsible for executing restaurant operations alongside the General Manager, focusing on guest service and operational excellence. Key duties include training staff, maintaining cleanliness, and ensuring compliance with policies. Applicants should have at least 6 months of restaurant experience and a high school diploma. This role offers benefits including healthcare and 401k options.

Qualifications

• Must be at least 18 years old.
• 6+ months of restaurant operations experience required.
• Must have access to adequate transportation.

Responsibilities

• Maintain cleanliness and service standards of the restaurant.
• Train new employees in company protocols.
• Interact positively with guests and manage complaints.

Skills

Communication in English

Hospitality

Basic reading, writing, math skills

ServSafe certification

Education

High school diploma or equivalent

Job description

A popular fast-casual dining chain is seeking a Shift Lead in Wareham, MA. The Shift Lead will be responsible for executing restaurant operations alongside the General Manager, focusing on guest service and operational excellence. Key duties include training staff, maintaining cleanliness, and ensuring compliance with policies. Applicants should have at least 6 months of restaurant experience and a high school diploma. This role offers benefits including healthcare and 401k options.