Restaurant Shift Lead - Guest Experience & Operations

Qdoba Restaurants; Norwalk (CT); On-site; USD 25,485 - 28,240; Full time

Benefits offered by this job

Medical, Dental, and Vision for eligible employees

401k for eligible employees

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A leading restaurant chain in Norwalk is seeking a Shift Lead to oversee operations, ensuring compliance with standards while delivering exceptional guest service. Candidates should have at least 6 months of restaurant operations experience and a high school diploma. Responsibilities include maintaining cleanliness, training staff, and supporting the General Manager. The role involves physical tasks and requires good communication skills. Benefits include medical, dental, vision, and 401k. This is a full-time position with a pay range of $18.50 - $20.50/hour.

Qualifications

• Must be at least 18 years old to comply with laws.
• 6+ months of restaurant operations experience required.
• Completion of Shift Lead training classes required.

Responsibilities

• Execute restaurant operations in conjunction with the General Manager.
• Ensure brand image through restaurant cleanliness and service.
• Deliver excellent guest service and food quality.

Skills

Communication in English

Spanish comprehension

Fundamental reading, writing, math and computer/POS skills

Ability to train team members

Education

High school diploma or equivalent

Job description

A leading restaurant chain in Norwalk is seeking a Shift Lead to oversee operations, ensuring compliance with standards while delivering exceptional guest service. Candidates should have at least 6 months of restaurant operations experience and a high school diploma. Responsibilities include maintaining cleanliness, training staff, and supporting the General Manager. The role involves physical tasks and requires good communication skills. Benefits include medical, dental, vision, and 401k. This is a full-time position with a pay range of $18.50 - $20.50/hour.