Restaurant Shift Lead — Guest Experience & Ops

Qdoba Restaurants; Mansfield (MA); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical, Dental, Vision

401k for eligible employees

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A leading restaurant chain in Mansfield is looking for a dedicated Shift Lead. This role involves executing restaurant operations, ensuring compliance with protocols, and maintaining a guest-centric culture. Ideal candidates should have prior restaurant experience, a high school diploma, and the ability to communicate effectively. Strong emphasis on cleanliness, guest service, and team collaboration is required. The position offers a pay range of $17 - $19 per hour, alongside benefits such as medical, dental, vision, and 401k options.

Qualifications

• Must be at least 18 years old to comply with state and federal laws.
• 6+ months of restaurant operations experience is required.
• ServSafe certification required in certain states.

Responsibilities

• Execute restaurant operations in conjunction with the General Manager.
• Maintain cleanliness and brand image.
• Ensure compliance with policies and food safety requirements.

Skills

Communication in English

Basic reading, writing, and math skills

Customer service skills

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

A leading restaurant chain in Mansfield is looking for a dedicated Shift Lead. This role involves executing restaurant operations, ensuring compliance with protocols, and maintaining a guest-centric culture. Ideal candidates should have prior restaurant experience, a high school diploma, and the ability to communicate effectively. Strong emphasis on cleanliness, guest service, and team collaboration is required. The position offers a pay range of $17 - $19 per hour, alongside benefits such as medical, dental, vision, and 401k options.