Restaurant Service Leader - Lead, Train & Delight Guests

Chipotle Mexican Grill group; New Castle (PA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served. The role supports training and supervising the crew, keeping the line organized and equipment functioning.

The Service Leader will monitor shifts, assist with scheduling, and contribute to office duties while upholding Chipotle’s standards and policies. Proven restaurant experience and cash-handling knowledge are valued.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies and procedures.
• Familiarity with food safety practices.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the restaurant line clean, organized, and equipped with functioning equipment.
• Supervise crew, train front-of-house staff, and assist with performance reviews.
• Monitor breaks, shift changes, and line schedules to ensure smooth operations.
• Assist with office duties such as banking, cash handling policies, and paperwork.
• Ensure supplies and office equipment are stocked and functioning.

Skills

Cash handling

Food Safety

Office paperwork

Customer service

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, quality food is prepared and served. The role supports training and supervising the crew, keeping the line organized and equipment functioning.

The Service Leader will monitor shifts, assist with scheduling, and contribute to office duties while upholding Chipotle’s standards and policies. Proven restaurant experience and cash-handling knowledge are valued.