Restaurant Service Leader - Flexible Schedules & Growth

LOGAN; Cookeville (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

LOGAN in Cookeville, TN is seeking a Service Manager to deliver exceptional guest service, supervise front- and back-of-house staff, and drive revenue while maintaining a positive, productive work environment.

You will monitor guest satisfaction, address complaints, train staff, ensure safety standards, manage schedules, and uphold LOGAN's brand image through consistent service quality.

Qualifications

• High school diploma or GED.
• 3+ years restaurant experience with supervisory duties.
• Prior Front of House & Back of House manager experience.
• Strong leadership and communication skills.
• Ability to motivate teams and manage budgets.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Supervise front- and back-of-house team members and scheduling.
• Respond to customer complaints with effective problem solving.
• Train, coach, and develop staff to ensure high service standards.
• Monitor sanitation, safety, and regulatory compliance.
• Maintain vendor relationships and manage costs to protect profitability.
• Uphold brand image and foster a positive work environment.

Skills

Leadership

Customer service

Communication

Team motivation

Education

High school diploma or GED

Job description

LOGAN in Cookeville, TN is seeking a Service Manager to deliver exceptional guest service, supervise front- and back-of-house staff, and drive revenue while maintaining a positive, productive work environment.

You will monitor guest satisfaction, address complaints, train staff, ensure safety standards, manage schedules, and uphold LOGAN's brand image through consistent service quality.