Restaurant Service Manager — Flexible Schedules & Growth

LOGAN; Cleveland (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

LOGAN is seeking a Service Manager in Cleveland, TN to lead dining room operations, ensure exceptional guest experiences, and drive revenue growth. You will supervise front and back-of-house teams, maintain high service standards, and uphold safety and sanitation regulations.

The role emphasizes strong leadership, team development, and hands-on management of daily restaurant operations to deliver consistent, high-quality service and a positive brand image.

Qualifications

• High school diploma or GED is required.
• Prior Front of House & Back of House Manager experience.
• 3+ years of restaurant experience.
• Supervisory experience is required.
• Strong leadership and management skills.
• Meets all company service standards.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Continuously touch tables and get to know guests.
• Respond efficiently to customer complaints.
• Review product quality and research new vendors.
• Train and develop team members to ensure high standards of service.
• Train, motivate, and mentor team members to foster a positive work environment.
• Ensure sanitation and safety regulations are followed.
• Manage restaurant image and suggest improvements.
• Control operational costs and reduce waste.
• Adhere to ServSafe Alcohol, Food, OSHA, and HACCP standards.
• Maintain vendor relationships for timely deliveries.
• Understand budgets and analyze sales data to meet revenue goals.

Skills

Leadership

Communication

Team motivation

Supervisory experience

Education

High school diploma or GED

Tools

POS systems

Cash handling

Job description

LOGAN is seeking a Service Manager in Cleveland, TN to lead dining room operations, ensure exceptional guest experiences, and drive revenue growth. You will supervise front and back-of-house teams, maintain high service standards, and uphold safety and sanitation regulations.

The role emphasizes strong leadership, team development, and hands-on management of daily restaurant operations to deliver consistent, high-quality service and a positive brand image.