Restaurant Service & Guest Experience Manager (Flexible Schedules)

LOGAN; Conway (AR); On-site; USD 38,000 - 56,000; Full time

Job summary

LOGAN is seeking a Service Manager to deliver exceptional customer service, monitor guest satisfaction, and drive improvements in the dining experience. You will build lasting guest relationships, train staff, and ensure efficient problem solving to support revenue growth.

You will oversee daily operations, uphold sanitation and safety standards, manage budgets and vendor relationships, and mentor a team to deliver high standards of service.

Qualifications

• High school diploma or GED certificate.
• 3+ years of restaurant experience.
• Supervisory experience and strong leadership.
• Must possess food handler and alcohol dispensing certifications.
• Excellent communication and ability to motivate a team.

Responsibilities

• Deliver superior service and maximize customer satisfaction.
• Manage day-to-day operations and staff scheduling.
• Ensure sanitation and safety compliance with regulations.
• Maintain relationships with vendors and manage costs.
• Train and develop team members and provide coaching.

Skills

Leadership

Communication

Team management

Problem solving

Budget awareness

Food safety knowledge

Education

High school diploma or GED

Job description

LOGAN is seeking a Service Manager to deliver exceptional customer service, monitor guest satisfaction, and drive improvements in the dining experience. You will build lasting guest relationships, train staff, and ensure efficient problem solving to support revenue growth.

You will oversee daily operations, uphold sanitation and safety standards, manage budgets and vendor relationships, and mentor a team to deliver high standards of service.