Restaurant Partnerships Manager – Vienna

OpenTable; United States; Remote; USD 55,000 - 68,000; Full time

Benefits offered by this job

25 days paid vacation

Enhanced parental leave

SpringHealth therapy sessions

Headspace subscription

Annual company-wide week off

Job summary

OpenTable, based in Vienna, seeks an Account Manager to drive customer retention and revenue growth across a designated territory. You will engage restaurant partners to increase product adoption and online availability, balancing on-site visits with virtual meetings.

Fluent German and business-level English are required, with 5+ years in account management, sales, or customer success. CRM experience and a passion for hospitality tech are essential.

Qualifications

• 5+ years of professional experience in account management, sales, or customer success.
• Native-level proficiency in German and business-level proficiency in English.
• Proven ability to manage multiple accounts simultaneously with strong organizational skills.
• Demonstrated ability to use data to guide decisions and influence stakeholders.
• Strong communication and relationship-building skills to establish trust quickly.

Responsibilities

• Lead customer retention and revenue growth initiatives within your territory by identifying upsell opportunities.
• Act as a trusted advisor to restaurant partners, increasing product adoption to improve online availability and performance.
• Maintain expert knowledge of all products and services to align with company strategies in engagements.
• Balance on-site visits with virtual meetings to maintain visibility and engage with customers.
• Collaborate with internal stakeholders to share best practices and stay aligned with initiatives.

Skills

Account management

Sales

Customer success

Data-driven decisions

German language

Tools

Salesforce

Google Workspace

Job description

OpenTable, based in Vienna, seeks an Account Manager to drive customer retention and revenue growth across a designated territory. You will engage restaurant partners to increase product adoption and online availability, balancing on-site visits with virtual meetings.

Fluent German and business-level English are required, with 5+ years in account management, sales, or customer success. CRM experience and a passion for hospitality tech are essential.