Restaurant Outlets & Guest Experience Leader

Concord Hospitality Enterprises Co.; Little Rock (AR); On-site; USD 60,000 - 82,000; Full time

Job summary

The Restaurant Outlets Manager at Concord Hospitality Enterprises Co. leads the Capital Hotel’s restaurant outlets, directing day-to-day operations to deliver a memorable guest and associate experience.

This role provides hands-on leadership to outlet teams, ensuring service standards, effective staffing, and clear communication while actively recruiting, training, coaching, and developing associates and leaders in a positive, guest-focused environment.

Responsibilities

• Oversee day-to-day operations of the restaurant outlets.
• Lead and develop outlet teams; recruit, train, coach and mentor associates and leaders.
• Monitor labor, expenses, and inventory; review profitability and manage costs.
• Collaborate with vendors and hotel leadership to maintain high standards of hospitality and quality.

Job description

The Restaurant Outlets Manager at Concord Hospitality Enterprises Co. leads the Capital Hotel’s restaurant outlets, directing day-to-day operations to deliver a memorable guest and associate experience.

This role provides hands-on leadership to outlet teams, ensuring service standards, effective staffing, and clear communication while actively recruiting, training, coaching, and developing associates and leaders in a positive, guest-focused environment.