Restaurant Outlets Manager

Capital Hotel; Little Rock (AR); On-site; USD 60,000 - 90,000; Full time

Job summary

The Restaurant Outlets Manager at Capital Hotel will oversee daily restaurant operations, ensuring high guest satisfaction and seamless service across outlets.

You will lead outlet teams, drive staffing, training, and development, and partner with hotel leadership to maintain outstanding hospitality. Responsibilities include labor control, inventory management, waste reduction, and cost optimization.

Qualifications

• Experience in hotel restaurant/outlet operations.
• Strong leadership and communication skills.
• Ability to recruit, train, coach and develop staff.

Responsibilities

• Oversee day-to-day restaurant outlet operations and service standards.
• Lead staffing, scheduling, and staffing efficiency.
• Recruit, train, coach and develop associates and leaders.
• Monitor labor and expenses; review P&L performance.
• Manage inventory, reduce waste, and work with vendors on costs.
• Collaborate with hotel leadership to deliver hospitality quality.

Skills

Leadership

Staff management

Customer service

Operations

Job description

Description

The Restaurant Outlets Manager is a key Food & Beverage leader responsible for overseeing the day-to-day operations of the Capital Hotel’s restaurant outlets while creating an exceptional experience for both guests and associates.

This role provides hands-on leadership to the outlet teams, ensuring consistent service standards, effective staffing, strong communication, and smooth daily operations. The Manager plays an active role in recruiting, training, coaching, and developing associates and leaders while fostering a positive, professional, and guest-focused work environment.

In addition to leading operations, the Restaurant Outlets Manager helps drive the financial success of the Food & Beverage operation by monitoring labor and expenses, reviewing profit and loss performance, managing inventory, reducing waste, supporting sales initiatives, and working with vendors to maintain appropriate supplies and costs.

The ideal candidate is an engaged, visible leader who enjoys being part of the operation, building strong teams, solving problems, and connecting with guests. This position works closely with hotel leadership and other departments to ensure our outlets consistently deliver the high level of hospitality, service, and quality expected at the Capital Hotel.

Why Join Concord?

At Concord Hospitality, we invest deeply in our associates through training and development at all levels, from interns to executives. Our “Associate First” culture nurtures personal and professional growth within the workplace and beyond. We value work-life balance, diversity, and our commitment to delivering outstanding customer service and quality accommodations in every market we serve.

Concord Hospitality is built on five Cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates embody these values and proudly cheer our company motto heard across North America:

“We Are Concord!”

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality