Restaurant Ops Leader - Inspire Guests & Grow

Main Event; Plano (TX); Hybrid; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑/

Employee Assistance Program

Buster’s Legacy Fund

401K matching plan

FREE food

FREE gameplay

Grow your career

FUN work environment

Two FUN brands under one roof

Job summary

Main Event – Plano, TX seeks a Restaurant & Operations Manager to provide leadership across strategic initiatives and operating standards, ensuring exceptional guest experiences. You will drive hourly team performance, coach staff, and align with management to deliver timely results in a fast-paced entertainment setting.

You will oversee all aspects from guest interactions to labor and cost management, including recruiting, coaching, and training, while upholding our core values in a dynamic,

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Leadership

Team management

Guest experience

Communication

Operations management

Cost control

Recruiting

Training

Job description

Main Event – Plano, TX seeks a Restaurant & Operations Manager to provide leadership across strategic initiatives and operating standards, ensuring exceptional guest experiences. You will drive hourly team performance, coach staff, and align with management to deliver timely results in a fast-paced entertainment setting.

You will oversee all aspects from guest interactions to labor and cost management, including recruiting, coaching, and training, while upholding our core values in a dynamic,