Restaurant Ops Leader: Elevate Guest Experience

Main Event; Greenville (SC); On-site; USD 52,000 - 61,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Long & Short-term Disability

Employee Assistance Program

401K matching plan

Free food

Free gameplay

Leadership team

Fun work environment

Career growth opportunities

Two brands under one roof

Job summary

Main Event Greenville is seeking a Restaurant Operations Manager to lead daily operations and drive guest satisfaction in a high-energy, entertainment-focused setting. You will oversee staff, control costs, and ensure top-notch service across shifts to meet business goals.

The role requires hands-on leadership, weekend and holiday flexibility, and a passion for delivering exceptional experiences in a dynamic venue. Competitive pay and growth opportunities available.

Qualifications

• Must be 21+ years old.
• At least 2 years of restaurant/hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Willing to work weekends, nights, and holidays.
• Thrives in a fast-paced, noisy environment with distractions.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership to ensure positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in recruiting, hiring, coaching, training, and professional development.
• Living our core values and collaborating with management to achieve high-quality results.

Skills

Team leadership

Restaurant experience

Cost control

Staff development

Scheduling

Weekend availability

Effective communication

Job description

Main Event Greenville is seeking a Restaurant Operations Manager to lead daily operations and drive guest satisfaction in a high-energy, entertainment-focused setting. You will oversee staff, control costs, and ensure top-notch service across shifts to meet business goals.

The role requires hands-on leadership, weekend and holiday flexibility, and a passion for delivering exceptional experiences in a dynamic venue. Competitive pay and growth opportunities available.