Restaurant Ops Leader — Guest Experience

Outback Steakhouse; Fultondale (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Outback Steakhouse is seeking a Restaurant Manager to oversee daily operations of front-of-house and back-of-house functions, ensuring exceptional guest experiences and adherence to food standards. The role requires leadership, staff development, and compliance with safety and sanitation protocols.

The Manager will participate in staffing, scheduling, security, and policy enforcement while driving customer satisfaction and brand standards.

Qualifications

• One (1) year previous restaurant management experience.
• Must be able and willing to work a flexible schedule.
• Minimum age 21 years.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to ensure safety of employees and guests.
• Comply with safety, sanitation, and company policies and local regulations; health inspections meet state standards.
• Respond to guest comments and build loyalty while setting service standards.
• Maintain knowledge of entire menu and preparation standards.
• Engage in community and market-related opportunities at the restaurant.

Skills

Staff scheduling

Hiring

Leadership

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Outback Steakhouse is seeking a Restaurant Manager to oversee daily operations of front-of-house and back-of-house functions, ensuring exceptional guest experiences and adherence to food standards. The role requires leadership, staff development, and compliance with safety and sanitation protocols.

The Manager will participate in staffing, scheduling, security, and policy enforcement while driving customer satisfaction and brand standards.